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Login
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Access your account by typing your main phone number and your extension/master PIN code provided by us.
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Recover Pin
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Forgot your PIN code? No problem! Just type your phone number in the required field and the code will be sent to your e-mail address.
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Extensions
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View and manage your company's phone numbers and their extensions. Configure your extension settings exactly the way you want.
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Incoming Numbers
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Set up call routing for your incoming numbers.
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Incoming Numbers - Schedule
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Set up your schedule for each day of the week to receive calls at a certain number.
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Voicemail Inbox
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Your inbox contains any received voice messages, arranged by date, caller ID, and duration of the call. You can play selected voice messages, delete them, or forward them to e-mail simply by typing the specific e-mail address you want to forward them to.
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Voicemail Saved
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The "Saved voicemail" box contains your saved voice messages arranged by date, caller ID, and call duration.
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Extension - General settings
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Change the name and password for any given extension simply by typing a new one and saving it. Options here include choosing whether you want music-on-hold during call forwarding.
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Extension - Call Routing
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Proceed as follows to route your extension calls: Setup schedule->call terminal->forward to extension->forward to number->voicemail notification
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Extension - Schedule your Extension
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Use this screen to set up your availability schedule.
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Extension - Call Terminal
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Select the terminals for your extension (IAX2,SIP) and the timeout for the call terminal, displayed in seconds.
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Extension - Forward to extension
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Select the extension you want your call to be forwarded to.
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Extension - Forward to Numbers
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Select and prioritize the phone numbers you want your extension to be forwarded to (cell phone, voice-over-IP phone, telephone). Select the hours/days you want to be called from the timetable.
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Extension - Voicemail Notification
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You decide which e-mail address you want to use for new voice message notifications.
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Extension Manager
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Individually assign any feature to any extension, or choose how you want to use an extension from our calling card/ conference/ international dialing or fax services.
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Music On Hold
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Select a custom music-on-hold setting for each of your mailboxes (Mozart, Schubert, Beethoven, Brahms, and Mendelssohn) or, if you wish, upload your own music or promotional messages to introduce your business to your customers.
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Dial By Name
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Give names to your extensions for your staff or departments. (The Dial-by-Name directory feature is used when people call your company and don't know the extension of the person or department they wish to call. The Dial-by-Name directory will ask for the name of the person or department they wish to speak to.)
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Time zone
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Select the correct time zone for your extension; this option affects only the timer for your voicemails.
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Account Features
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This screen shows you which features your VoiceMailTel package has and gives you the option to upgrade them if you wish.
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Company Info
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Shows your company contact information, as provided when you registered with VoiceMailTel.
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Billing
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View your invoices.
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Call History
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View your call history.
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Support
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This screen provides helpful information about our services, as well as access to our User Guide. Contact our support team if you need any additional information.
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